1. Information We Collect

We collect personal information when you interact with the Website, such as when you create an account, place an order, or contact customer service. The types of personal information we may collect include:

• Personal Identification Information: Name, email address, phone number, billing and shipping addresses, payment details (credit card information or payment method used).
• Order Information: Products purchased, order history, delivery information.
• Usage Data: Information about how you interact with our Website, including your IP address, browser type, device information, and usage patterns.

2. How We Use Your Information

We use your personal information to provide and improve our services. This includes, but is not limited to:

• Order Processing: To process and fulfill your orders, including delivery and payment.
• Customer Support: To respond to your inquiries, complaints, or requests for assistance.
• Account Management: To maintain and manage your account, including order history and preferences.
• Marketing: To send you promotional materials, newsletters, or updates if you have consented to receive such communications.
• Improvement of Services: To analyze and improve our Website, products, and customer experience.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your personal information with the following parties under certain circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating the Website and delivering our services, such as payment processors, delivery services, and marketing partners.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

4. Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit a Website. We use cookies and similar tracking technologies to enhance your experience, analyze Website traffic, and personalize content. The types of cookies we use include:

• Essential Cookies: These are necessary for the basic functionality of the Website, such as maintaining session information and remembering items in your shopping cart.
• Performance Cookies: These cookies collect information on how you use the Website, which helps us improve its performance and functionality.
• Functionality Cookies: These cookies enable the Website to remember your preferences and provide personalized features.
• Advertising Cookies: These cookies track your browsing habits and are used to display relevant advertisements to you on our Website or third-party sites.

By using the Website, you consent to our use of cookies. You can manage your cookie preferences by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of the Website.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy and Cookies Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

7. Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete personal information.
• Deletion: Request the deletion of your personal information, subject to applicable laws.
• Opt-out of Marketing: You can opt-out of receiving marketing communications by following the unsubscribe instructions in any marketing email you receive.

To exercise your rights, please contact us at +852 6234 9843.

8. Changes to This Privacy and Cookies Policy

We may update this Privacy and Cookies Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this page periodically to stay informed about how we are protecting your personal information.